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Job Status:
Full Time
Work Experience Required:
Hours/Shifts:
Day (First Shift)
Education Required:
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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Customer Service Tech Specialist/Copy-Print (8am - 5pm) - Me
Pitney Bowes
Description
Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.
PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.
What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.
What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.
Key responsibilities may include:
· Operate and maintain Copy/Print production printer
· Maintain copier equipment (toner, paper jams, etc)
· Order supplies and update employee lists
· Pick-up and deliver copy jobs to customers
· Lift large bundles of shipments of paper
· Handle time-sensitive material like confidential, urgent documents
· Process reports via Excel spreadsheets
· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
· Demonstrate flexibility in satisfying customer demands in a high volume, production environment
· Consistently adhere to business procedure guidelines
· Take direction from supervisor or site manager
· Participate in cross-training
· Maintain all logs and reporting documentation; attention to detail
· Adhere to all safety procedures
· Perform other tasks as assigned
PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment.
With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.
This is a short-term position with Pitney Bowes, for a maximum of two years. Pitney Bowes is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
Pitney Bowes offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, Flex days & Holidays, Healthcare Spending Accounts, 401K, Tuition Reimbursement, and Much More!
Qualifications
PBMS is currently seeking full time Customer Service Technical Specialist associate who are customer service oriented and able to work in a fast paced production environment.
Although experience is preferred, it is not necessary. The ideal candidates must be able to demonstrate the following qualifications:
· High school diploma or equivalent (GED) required
· Minimum of six months customer service related experience required
· Minimum of six months related copy/print center experience required
· Keyboarding and windows environment PC skills required (Microsoft Word and Excel required)
· Excellent communication skills both verbal and written
· Ability to effectively work individually or in a team environment
· Competency in performing multiple functional tasks
· Participate in cross-training required
· Trained in safety procedures
· Ability to meet employer's attendance policy
· Lifting up to 55 pounds
· Standing for long periods of time
· Significant walking
· Willingness to submit to a pre-employment drug screening and criminal background check
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